Refund policy
GODiQ Royal Kingdom™ Returns & Refund Policy
Effective Date: July 27, 2026
At GODiQ Royal Kingdom™, we are committed to providing exceptional quality, outstanding customer service, and a premium shopping experience. Every item is created with excellence and purpose. Because many of our products are made to order, please review our policy carefully before placing your order.
Returns
Customer satisfaction is important to us.
If your purchase arrives damaged, defective, or incorrect, please contact us within 30 days of receiving your order.
To begin a return request, please email:
support@godiqroyalkingdom.com
Include:
-Your order number
-Your full name
-A description of the issue
-Clear photographs showing the product and packaging (if applicable)
Our Customer Care Team will review your request and provide return instructions if your request qualifies.
Eligible Returns
Returns may be approved for:
-Manufacturing defects
-Printing defects
-Incorrect product received
-Damaged merchandise during shipping
Products must remain in their original condition whenever possible.
Non-Returnable Items
Because many GODiQ Royal Kingdom™ products are custom printed specifically for each customer, we cannot accept returns or exchanges for:
-Incorrect size ordered by the customer
-Buyer's remorse
-Color variations caused by monitor settings
-Personalized or customized products
-Items that have been worn, washed, altered, or damaged after delivery
Please carefully review product descriptions and size charts before ordering.
Exchanges
If you receive a defective or incorrectly manufactured item, we will gladly replace it at no additional cost.
Exchanges are subject to product availability.
If the original item is unavailable, we may offer:
-A comparable replacement
-Store credit
-A full refund
Refunds
Once your request has been approved and processed, refunds will be issued to the original payment method.
Please allow:
-5–10 business days for refund processing after approval.
-Additional time may be required by your bank or credit card provider.
Shipping charges are generally non-refundable unless the error resulted from our mistake.
Order Cancellations
Orders begin production shortly after they are placed.
Because our products are produced on demand, cancellation requests cannot be guaranteed once production has started.
Please contact us immediately if you need assistance.
Shipping Issues
If your package appears lost or delayed, please contact us before filing a chargeback.
We will work directly with our fulfillment partners and shipping carriers to resolve the issue as quickly as possible.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered and the order has already entered production or shipped, additional shipping charges may apply.
Refused Deliveries
Orders refused by the customer or returned because of an incorrect shipping address may be subject to additional shipping and handling charges.
Quality Guarantee
Every GODiQ Royal Kingdom™ product is inspected to ensure it meets our quality standards.
If your order does not meet those standards, we will work diligently to make it right.
Contact Us
For all return, exchange, refund, or order inquiries, please contact:
GODiQ Royal Kingdom™
Customer Support Email: support@godiqroyalkingdom.com
Website: https://godiqroyalkingdom.com
Our Commitment
At GODiQ Royal Kingdom™, our mission is to deliver premium Kingdom-inspired apparel, accessories, books, and lifestyle products that reflect excellence, integrity, and timeless craftsmanship. We appreciate your trust and are committed to providing an exceptional shopping experience with every order.